Dashboard Overview

Total Users

1,247
+12.5% from last period

Active Users (7d)

892
+8.3% from last week

Total Agents

3,456
+15.7% from last period

Conversations

28,934
+22.1% from last period

System Health

All Systems Up
100% uptime today

Recent Sign-ups

User Email Sign-up Time
John Doe john.doe@example.com 2 hours ago
Jane Smith jane.smith@example.com 5 hours ago
Mike Johnson mike.j@example.com 1 day ago
Sarah Williams sarah.w@example.com 1 day ago

Top Agents by Conversations

Agent Owner Count
Support Bot John Doe 2,456
Sales Assistant Jane Smith 1,823
FAQ Helper Mike Johnson 1,567
Booking Agent Sarah Williams 1,234

Error Snapshot

📉 Error Rate Chart (Last 7 Days)

Manage Users

3 users selected
Name Email Plan Agents Status Last Seen Actions
John Doe john.doe@example.com Pro 5 Active 2 hours ago
Jane Smith jane.smith@example.com Business 12 Active 1 day ago
Mike Johnson mike.j@example.com Starter 2 Deactivated 5 days ago
Sarah Williams sarah.w@example.com Pro 8 Active 3 hours ago
David Brown david.b@example.com Business 15 Active 4 hours ago
Showing 1-5 of 1,247 users • per page

Open Tickets

23
-3 from yesterday

In Progress

12
+2 from yesterday

Avg Response Time

2.4h
-0.5h improvement

Resolution Rate

94%
+2% this week
Ticket ID Subject User Category Priority Status Created Actions
#TKT-1045 Unable to create new agent John Doe Technical High Open 2 hours ago
#TKT-1044 Billing issue - double charged Jane Smith Billing Critical In Progress 5 hours ago
#TKT-1043 Feature request: Export to PDF Mike Johnson Feature Low Open 1 day ago
#TKT-1042 Cannot access dashboard Sarah Williams Account Medium Resolved 2 days ago
#TKT-1041 API integration help needed David Brown Technical Medium In Progress 3 days ago

Payments & Billing

Total Revenue

₹2,45,680
+18.5% from last month

Successful Payments

234
+12 today

Failed Payments

8
3.3% failure rate

Pending Settlements

₹45,230
Settlement in 2 days

Refunds Issued

₹12,450
5 refunds this month
Transactions
Invoices
Subscriptions
Refunds
Payment ID User Amount Method Plan Status Date Actions
pay_Mx7k9w2P3nF5zA John Doe
john@example.com		 ₹999 💳 Card Pro Captured 2 hours ago
pay_Mx6h8v1O2mD4yB Jane Smith
jane@example.com		 ₹2,499 📱 UPI Business Captured 5 hours ago
pay_Mx5g7u0N1lC3xA Mike Johnson
mike@example.com		 ₹499 🏦 NetBanking Starter Failed 1 day ago
pay_Mx4f6t9M0kB2wZ Sarah Williams
sarah@example.com		 ₹999 💳 Card Pro Refunded 2 days ago

Manage Plans

Active Plans

3
All plans published

Total Subscriptions

1,247
+45 this month

Most Popular

Pro Plan
62% of users

MRR

₹8,45,230
+12% from last month

Starter

₹499/month

Perfect for individuals getting started

FEATURES
✓ 3 Agents
✓ 1,000 Conversations/mo
✓ Basic Analytics
✓ Email Support
✗ API Access
✗ Custom Domain
Active Users: 342
Status: Published
MOST POPULAR

Pro

₹999/month

For growing teams and businesses

FEATURES
✓ 10 Agents
✓ 10,000 Conversations/mo
✓ Advanced Analytics
✓ Priority Support
✓ API Access
✓ Custom Domain
Active Users: 773
Status: Published

Business

₹2,499/month

For large teams and enterprises

FEATURES
✓ Unlimited Agents
✓ Unlimited Conversations
✓ Premium Analytics
✓ 24/7 Support
✓ API Access
✓ Custom Integrations
Active Users: 132
Status: Published

Plan Comparison

Feature Starter Pro Business
Monthly Price ₹499 ₹999 ₹2,499
Agents 3 10 Unlimited
Conversations 1,000/mo 10,000/mo Unlimited
Analytics Basic Advanced Premium
Support Email Priority 24/7 Dedicated
API Access ❌ ✅ ✅
Custom Domain ❌ ✅ ✅

System Health Overview

🌐 Web Application

Status Operational
Uptime 99.98%
P95 Latency 124ms

🗄️ Database

Connection Connected
P95 Query Time 45ms
Active Connections 23/100

⚡ Redis Cache

Connection Connected
Hit Ratio 94.2%
Memory Usage 1.2GB / 4GB

📦 Storage / CDN

Status Operational
Storage Used 234GB / 1TB
CDN Bandwidth 2.3TB this month

Current Incidents

Service Started At Status Description
✅ No active incidents

Error Rate Over Time

📊 Error Rate Chart (Last 24 Hours)

Last Health Check: 2 minutes ago (Nov 1, 2025 14:32:15 UTC)

Platform Usage Statistics

Conversations Over Time

📈 Line Chart - Conversations Trend

Messages Volume

📊 Bar Chart - Daily Message Count

Total Conversations

28,934
+1,234 today

Total Messages

156,782
+5,432 today

Positive Feedback

👍 12,456
85.4% satisfaction

Negative Feedback

👎 2,134
14.6% of total

User Geography (Top 5 Countries)

Country Users Percentage Conversations
🇺🇸 United States 456 36.6% 10,234
🇬🇧 United Kingdom 234 18.8% 5,678
🇮🇳 India 198 15.9% 4,567
🇨🇦 Canada 156 12.5% 3,456
🇦🇺 Australia 123 9.9% 2,345

Admin Profile

Personal Information

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Account Activity

Nov 1, 2025 at 2:30 PM UTC
192.168.***.**
January 15, 2024